Terms of Service

Content on this website and our social channels is provided for general information. It is not medical advice, diagnosis or treatment and does not replace an examination or consultation with a qualified healthcare professional.

Our website, social media accounts and messaging channels are not emergency services. If you believe you have a medical emergency, contact the appropriate local emergency service immediately.

An online or messaging enquiry does not create a clinician-patient relationship or guarantee an appointment. Appointment times, clinicians, services and prices are subject to confirmation. Please provide accurate information and avoid sending highly sensitive medical information through unsecured channels.

You must not misuse our services, attempt unauthorised access, interfere with their operation, upload harmful content, impersonate another person, or use our services in a way that violates applicable law or the rights of others.

Our services may link to or integrate with third parties, including Meta, WhatsApp and Google. Their products are governed by their own terms and policies. We are not responsible for third-party services outside our control.

The website’s text, branding, layout and other original content are owned by or licensed to Altamuze Medical Center and may not be copied, republished or commercially exploited without permission, except where applicable law allows.

We aim to keep our online services accurate and available, but we do not guarantee uninterrupted access or that all content is error-free. To the extent permitted by law, Altamuze Medical Center is not liable for indirect or consequential loss arising from use of, or reliance on, these online services.

Our Privacy Policy explains how we handle personal information. Instructions for requesting deletion of information associated with our Meta apps are available on the Data Deletion page.

These terms are governed by the laws applicable in Dubai and the United Arab Emirates. We may update them from time to time; continued use after an update means you accept the revised terms.

Questions about these terms may be directed to Altamuze Medical Center at +971 50 202 4875 or Unit 201, Big Almaya Supermarket Building, Al Satwa, Dubai, United Arab Emirates.